Technical Support Policy ^PDF

• Regarding NFR 9000 series serial numbers, we will only provide support to the manufacturer that purchased the 9000 key.
• All technical support will be provided Monday - Friday, 9am-5pm EST, excluding holidays.
• We reserve the right to not sell technical support if we do not feel we can assist the customer in resolving their issue.
• Free technical support will be provided to an end user for a 30 day period following the purchase of a retail package. Any users that have purchased an OEM copy (software and hardware through a manufacturer) must go through the manufacturer for support.
• **EFFECTIVE JANUARY 1, 2009 PRICES: Please see our current pricing by clicking on the PDF logo above.