Frequently Asked QuestionsPlease click on the question below to retrieve your answer. If you can not find your question listed please contact us for furthur support.  WinCNC gives me the error: "Key Not Found"
Try to reseat your daughter board to your PCI card and restart WinCNC. 
WinCNC gives me the error: "Wrong Key Found"
There is most likely a problem with your DAT file. Please
contact us for support. 
When I home one of my axis it does not display 0 Check your
G92 and Tool Offset Indicator for blue and/or green boxes.
If these boxes are present then this would explain why your positions
do not display 0. Refer to the
manual "REF: LIM_CNT" 
When I home my machine it does not hit the limit switch
Check for noise problems on your limit switches. Please refer
to our
manual "REF: LIM_MODE" 
WinCNC gives me the error: "Could not hook requested interrupt"
- Change slot in which your PCI card is placed
- Disable any unused devices in you BIOS setup

My machine does not move specified distance
- Check your resolution:
Start in the lower left hand corner of your machine and move the
axis right 1 inch and set local to 0. Command a distance to move
then take a measurement.
Accurate resolution = (Command Distance/Actual Distance *
Current Resolution)
Replace the current r# on the axisspec line for the texted axis
with the accruate resolution
- Check your backlash:
Set up a stationary dial indicator. Jog slightly into the dial
indicator and set the dial to 0. Command G1 L91 X.5 to jog .5
inch away from the dial indicator. The distance from 0 on the
indicator represents the actual amount of backlash to the
be represented by displaying a B followed by the value on
the axispec line of hte tested axis.
- Electrical or Mechanical issues:
Please contact us. |